Privacy Policy

Last Updated: February 2025

Our Commitment to Your Privacy

At Growth Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your data when you visit our website, enroll in our digital marketing courses, or interact with our services in Cyprus.

We comply with the General Data Protection Regulation (GDPR) and Cyprus data protection laws. This policy applies to all personal data we collect through our website, course enrollment, and related services.

Your Rights Matter

You have full control over your personal data. This policy explains your rights and how to exercise them. For any privacy concerns, contact us at privacy@domain.com

Information We Collect

1. Personal Information You Provide

We collect personal information you voluntarily provide when you:

  • Submit contact forms or course inquiries (name, email address, phone number)
  • Enroll in our digital marketing courses (educational background, career goals)
  • Communicate with our support team (messages, feedback, support requests)
  • Subscribe to newsletters or updates (email preferences, interests)
  • Participate in surveys or feedback forms (course evaluations, satisfaction ratings)

2. Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location data (general geographic location based on IP address)
  • Referral information (websites that directed you to our site)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please review our Cookie Policy.

How We Use Your Information

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent

Marketing communications and newsletter subscriptions

Contract Performance

Delivering our digital marketing courses and related services

Legitimate Interest

Website analytics, security, and business operations

Legal Obligation

Tax records, regulatory compliance, and legal requirements

Specific Uses of Your Data

Course Delivery and Administration

  • • Processing course enrollments and managing student records
  • • Providing access to course materials and learning platforms
  • • Communicating course updates, schedules, and important announcements
  • • Issuing certificates and tracking course completion

Communication and Support

  • • Responding to inquiries and providing customer support
  • • Sending course-related communications and updates
  • • Providing technical assistance and troubleshooting
  • • Following up on course satisfaction and feedback

Service Improvement

  • • Analyzing website usage and course engagement patterns
  • • Improving our digital marketing curriculum and teaching methods
  • • Developing new courses based on student needs and industry trends
  • • Optimizing our website functionality and user experience

Marketing and Promotion (with consent)

  • • Sending newsletters with digital marketing tips and industry updates
  • • Informing you about new courses and special offers
  • • Sharing relevant educational content and resources
  • • Inviting you to events, workshops, and networking opportunities

How We Protect Your Data

Security Measures

We implement comprehensive security measures to protect your personal information:

Encryption

All data transmission is encrypted using SSL/TLS protocols

Secure Storage

Data is stored on secure servers with restricted access

Access Controls

Limited access to authorized personnel only

Regular Audits

Periodic security assessments and updates

Data Backup

Regular backups with secure recovery procedures

Breach Response

24-hour incident response and notification procedures

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Data Type Retention Period Purpose
Contact Form Data 3 years Follow-up and service improvement
Student Records 5 years Certificate verification and support
Financial Records 7 years Legal and tax compliance
Marketing Data Until consent withdrawn Newsletter and promotional communications
Website Analytics 2 years Website optimization and user experience

Third-Party Services

We work with trusted third-party service providers who help us deliver our services. These providers have access to your personal data only to perform specific tasks and are obligated to protect your information:

Google Analytics: Website analytics and performance monitoring (anonymized data)
Email Service Providers: Course communications and newsletter delivery
Hosting Services: Secure website and data hosting infrastructure
Payment Processors: Secure handling of course enrollment payments

Your Rights and Control

Under GDPR and Cyprus data protection laws, you have the following rights regarding your personal data:

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data (right to be forgotten)

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Restrict Processing

Limit how we process your personal data in certain circumstances

Right to Object

Object to processing based on legitimate interests or direct marketing

Right to Withdraw Consent

Withdraw consent for marketing communications at any time

Right to Lodge a Complaint

File a complaint with Cyprus Data Protection Commissioner

How to Exercise Your Rights

To exercise any of these rights, please contact us using the following methods:

Email: privacy@domain.com

Phone: +357 22 493827

Address: 67 Ledra Street, 1011 Nicosia, Cyprus

We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

Contact Information and Policy Updates

Contact Our Data Protection Team

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

privacy@domain.com
+357 22 493827
Growth Hub
67 Ledra Street
1011 Nicosia, Cyprus

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify you via email if you're subscribed
  • Seek new consent where required by law

Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the Cyprus Data Protection Commissioner at commissioner@dataprotection.gov.cy or visit their website for more information.